Dear Jim and Dickie, Thank you so much for your hard work on my behalf in the acquisition of my beautiful home. I am thrilled to return each evening to such a warm, inviting abode. Thank you also for the gift basket of treasures. You have both been very generous and helpful. I feel confident in recommending your services to my friends, and please know, I will call on you again whenever I plan to buy another property. Take care, Becky Rebecca E. Brown To everyone at Colonial 1st, Good customer service is very rare in today's busy world. But Vivian Junco has gone well beyond the call of duty in making this somewhat difficult refinance virtually painless. As you know refinancing a home can be a real pain, especially if you have a blemish on your credit. Colonial 1st Mortgage and Vivian actually made it a pleasurable experience. Whenever we had questions, Vivian was there for us no matter the time, day or night. She is definitely an asset to your company, and we would not hesitate to recommend her or Colonial 1st Mortgage to anyone needing a refinance. Thanks again for all your hard work. Sincerely, The Mottley's My overall experience with Colonial 1st was extremely positive. The company's willingness to do what's right by their customers rather than what's right by their wallets far exceeds that of all banks I've previously done business with. Alison positioned herself as my go to for all questions/concerns right from the beginning. She has a never ending positive attitude combined with a passion to do the right thing for the customer. I know she had to perform a tremendous amount of work behind the scenes with banks, attorneys, and insurance underwriters in order meet the continuous changes that took place throughout my entire loan process. In doing so, Alison made all this work transparent to me and always reflected a "not a problem" disposition. Alison is a beacon for others to follow with regards to never wavering customer satisfaction and getting the job done. I can't stress enough how happy I was to have had the pleasure to work with her. I have already referred Colonial 1st to several individuals in the market for a loan. Thanks, Bill Nadekow